In response to continued unprecedented demand, the way we manage urgent requests for appointments is changing.
Any patient requesting an appointment on the day, will be asked by our Patient Services Advisors the nature of the problem and to confirm that they are able to be seen that day.
Patients who are unwilling to do this or whose symptoms are not urgent according to our GP led protocol, will not be offered an urgent appointment.
Please note that all our staff are bound by the same principles of confidentiality as our doctors and nurses.
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