Seeing A Clinician

Patients will be seen in surgery by appointment only. Our receptionists will ask you a few simple questions to ensure the most appropriate Clinician sees you.

Bookings are taken daily by telephone from 8.00am – 6.30pm or you can call in to make an appointment. Appointments can be made online using our website – registration is easy at any of our surgeries. Routine appointments can be booked up to six weeks in advance please ask the receptionist. Urgent cases will always be seen on the same day.

If you are unable to keep your appointment please let us know as soon as possible, we can then offer the appointment to another patient.



Named GP

From April 2015 all Practices are contractually required by NHS England to provide their patients with the name of a GP who will have overall responsibility for the care and support that the Practice provides.

This does not prevent you from seeing any GP in the practice as you currently do, nor does it mean you will always be able to see the named GP.

You do not need to take any further action, but if you wish to discuss this further with us, please do so when you next attend the surgery.

Home Visits

If you are physically unable to get to the surgery, please telephone before 11.00am, Monday – Friday, with full details of the problem so that we can judge the urgency of your call. The Practice covers a large rural area and therefore home visits require a lot of travelling time. Please come to the surgery if at all possible. If you are not sure whether you need a home visit, please telephone and ask for advice.

Telephone Consultation

If you require telephone advice, please call the surgery. The receptionist will offer you the next available appointment and take some details of your request. The doctor will return your call on the date and time booked. We can call patients on mobile phones but prefer to use a landline. Please note that for reasons of confidentiality, we are unable to leave messages on answering machines.

The practice records all telephone calls. These recordings are strictly confidential.

Urgent Calls From Abroad

If you need to contact us from abroad in the event of a medical emergency, please telephone +441422 415777  or fax +441422 842404.

Self Certification Forms

We no longer supply SC2 self certification forms. There is a website where you can access the SC2 to print yourself. Please visit

Your Neighbourhood Professionals. Just a Click Away! Waterside Lodge New Crossley
Valley Medical Centre - Valley Road, Hebden Bridge, West Yorkshire, HX7 7BZ
  • Telephone 01422 415 777
Grange Dene Medical Centre - Burnley Road, Mytholmroyd, Hebden Bridge, West Yorkshire, HX7 5LF
  • Telephone 01422 415 777
Luddendenfoot Medical Centre - Kershaw Drive, Luddendenfoot, West Yorkshire, HX2 6PD
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Waterside Lodge New Crossley
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