This winter the NHS is running a new campaign to encourage people to get to the help they need by using the NHS 111 online service.
The NHS 111 online service can assess and direct people to the most appropriate local service, including urgent treatment centres, GP practices, and consultations with a pharmacist. And, if needed, it can arrange a call back from a nurse, doctor or paramedic.
NHS 111 online is an easy and convenient way to get urgent help for a wide range of health problems. It could even save you a trip to A&E, as it is estimated that up to two-fifths of A&E attendances are avoidable or could be better treated elsewhere.